Explore Parent’s Perception Regarding Role of Nurse as an Educator in an Intensive Care Unit Punjab Pakistan: A Qualitative Study
Article Sidebar
Main Article Content
Abstract
Background: The neonatal intensive care unit (NICU) environment is highly stressful for both neonates and their family caregivers. The quality of interaction between caregivers and medical staff can significantly influence caregiver trust and satisfaction, which are crucial for the effective care and recovery of the neonate.
Objective: This study aims to assess the perceptions of family caregivers regarding the role of nurses as educators in a NICU in Punjab, Pakistan, focusing on the communication strategies employed by nurses and the support infrastructure available to caregivers.
Methods: This qualitative study involved semi-structured interviews with 14 family caregivers of neonates hospitalized in the Allama Iqbal Teaching Hospital's NICU. Participants were selected based on their intensive involvement in the care of their hospitalized newborns. Data were analyzed using content analysis to explore the themes related to nursing care quality as perceived by the caregivers.
Results: Caregivers generally perceived the nursing care as excellent, noting particularly the professionalism and empathy of the nursing staff. However, issues such as inadequate hospital infrastructure, particularly sleeping facilities for caregivers, and occasional lapses in communication and caregiving flexibility were identified as areas needing improvement. The study also highlighted the critical role of timely and accurate information provided to caregivers in reducing anxiety and enhancing their involvement in the care process.
Conclusion: Effective communication and adequate support infrastructure are essential in enhancing caregiver trust and satisfaction in the NICU setting. Improving these areas can significantly impact the recovery and well-being of both neonates and their families.
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
Verklan MT, Walden M. Core Curriculum for Neonatal Intensive Care Nursing-E-Book. 5th ed. English: Elsevier Health Sciences; 2014.
Henderson J, Carson C, Redshaw M. Impact of Preterm Birth on Maternal Well-Being and Women's Perceptions of Their Baby: A Population-Based Survey. BMJ Open. 2016;6:e012676.
Abuidhail J, Al-Motlaq M, Mrayan L, Salameh T. The Lived Experience of Jordanian Parents in a Neonatal Intensive Care Unit: A Phenomenological Study. J Nurs Res. 2017;25:156-62.
Mansouri Arani M, Alaee Karehroudi F, Manochehri H, Akbarzadeh Baghban A. Audit of Neonatal Discharge Process in Neonatal Intensive Care Unit of Mahdieh Hospital in Tehran. Iran J Pediatr Nurs. 2015;2:28-38.
Lowe JR, Rieger RE, Moss NC, Yeo RA, Winter S, Patel S, et al. Impact of Erythropoiesis-Stimulating Agents on Behavioral Measures in Children Born Preterm. J Pediatr. 2017;184:75-800.
Mohammadi M, Ziapoor A, Mahboubi M, Faroukhi A, Amani N, Hydarpour F, et al. Performance Evaluation of Hospitals Under Supervision of Kermanshah Medical Sciences Using Pabon Lasso Diagram of a Five-Year Period (2008-2012). Life Sci J. 2014;11:77-81.
Purisch SE, Gyamfi-Bannerman C. Epidemiology of Preterm Birth. Semin Perinatol. 2017;41:387-91.
Ong SL, Abdullah KL, Danaee M, Soh KL, Soh KG, Japar S. Stress and Anxiety Among Mothers of Premature Infants in a Malaysian Neonatal Intensive Care Unit. J Reprod Infant Psychol. 2019;37:193-205.
Valizadeh L, Hosseini MB, Heydarpoor Damanabad Z, Rahkar Farshi M, Asgari Jafarabadi M, Ranjbar Kochaksaraie F. Effect of NICU Department Orientation Program on Mother's Anxiety: A Randomized Clinical Trial. J Caring Sci. 2016;5:205-14.
Azizi-Soleiman F, Motlagh ME, Qorbani M, Heshmat R, Ardalan G, Mansourian M, et al. Dietary Habits and Health Related Behaviors in Iranian Children and Adolescents: The Caspian-IV Study. Int J Pediatr. 2016;4:2087-97.
Kawafha MM. Parental Stress in the Neonate Intensive Care Unit and Its Association With Parental and Infant Characteristics. J Neonatal Nurs. 2018;24:266-72.
Hockenberry MJ, Wilson D. Wong's Nursing Care of Infants and Children-E-Book. 10th ed. English: Elsevier Health Sciences; 2018.
Te Pas AB. Improving Neonatal Care With Technology. Front Pediatr. 2017;5:110.
Heydarpour S, Keshavarz Z, Bakhtiari M. Factors Affecting Adaptation to the Role of Motherhood in Mothers of Preterm Infants Admitted to the Neonatal Intensive Care Unit: A Qualitative Study. J Adv Nurs. 2017;73:138-48.
Aydon L, Hauck Y, Murdoch J, Siu D, Sharp M. Transition From Hospital to Home: Parents’ Perception of Their Preparation and Readiness for Discharge With Their Preterm Infant. J Clin Nurs. 2018;27:269-77.
Vohr B, McGowan E, Keszler L, Alksninis B, O’Donnell M, Hawes K, et al. Impact of a Transition Home Program on Rehospitalization Rates of Preterm Infants. J Pediatr. 2017;181:86-920.
Masters K. Role Development in Professional Nursing Practice. 4th ed. American: Jones and Bartlett Learning; 2018.
Safiri S, Kelishadi R, Qorbani M, Lotfi R, Djalalinia S, Salehifar D, et al. Association of Dietary Behaviors With Physical Activity in a Nationally Representative Sample of Children and Adolescents: The Caspian-IV Study. Int J Pediatr. 2016;4:1505-17.
El Miedany Y. The Art of Patient Education. Cham: Springer; 2019. pp. 155-73.
Sheldon RE, Bissinger R, Kenner C, Staebler S. The Status of US Neonatal Nurse Practitioner Education in 2015-2016. NeoReviews. 2017;18:e3-21.
Mohalli F, Wagharseyedin A, Mahmmodirad GH. Nurses’ Performance Review of Patients With Clinical Governance Approach. J Nurs Edu. 2017;6:1-7.