Comparison of Satisfaction of Students in Public and Private Sector Colleges of Khyber Pakhtunkhwa, Pakistan
Article Sidebar
Main Article Content
Abstract
Background: Student satisfaction in educational institutions is a multifaceted issue influenced by various factors. In Pakistan, the distinction between public and private sector education provides a unique context to study these factors. Understanding these elements is crucial for improving educational standards and student experiences in these sectors.
Objective: This study aims to compare and analyze the factors affecting student satisfaction in public and private sector colleges in Khyber Pakhtunkhwa, Pakistan. It seeks to identify key determinants of student satisfaction and challenges faced by students in these educational settings.
Methods: A qualitative research approach was employed, utilizing structured interviews as the primary data collection method. Eight students from both public and private sector universities in Pakistan were interviewed. The interviews comprised five targeted questions designed to explore factors influencing student satisfaction. Thematic analysis was conducted on the interview transcripts to identify recurring themes and patterns. The data were assessed using SPSS version 25 to provide a nuanced understanding of these themes.
Results: The study revealed that student satisfaction in both sectors is influenced by the quality of teaching, availability of resources, cleanliness, and access to technologically advanced equipment. Key challenges identified include economic constraints, teaching methods, lack of technological resources, and political influence in educational settings. The thematic analysis indicated that improving teaching quality, resource allocation, and infrastructure are vital for enhancing student satisfaction.
Conclusion: The study concludes that student satisfaction in Pakistani educational institutions is contingent on a variety of factors, with significant differences observed between public and private sectors. It highlights the need for targeted improvements in teaching methods, resource provision, and infrastructure development. The findings offer valuable insights for policymakers and educational administrators in Pakistan to enhance the quality of education and student experiences.
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
Suarman S, Aziz Z, Yasin RM. The quality of teaching and learning towards the satisfaction among the university students. Asian Social Science. 2013;9(12):1911-2017.
Barteit S, Lanfermann L, Bärnighausen T, Neuhann F, Beiersmann C. Augmented, mixed, and virtual reality-based head-mounted devices for medical education: systematic review. JMIR Serious Games. 2021;9(3):e29080.
Jabbar MN, Hashmi MA, Ashraf M. Comparison between Public and Private Secondary Schools Regarding Service Quality Management and Its Effect on Students' Satisfaction in Pakistan. Bulletin of Education and Research. 2019;41(2):27-40.
Alam F, Iqbal K, Iqbal M. COMPARATIVE ANALYSIS OF PUBLIC AND PRIVATE SCHOOL SECTORS: A CASE STUDY OF KARACHI-PAKISTAN. Pakistan Journal of Educational Research. 2021;4(2).
Abbasi MN, Malik A, Chaudhry IS, Imdadullah M. A study on student satisfaction in Pakistani universities: The case of Bahauddin Zakariya University, Pakistan. Asian Social Science. 2011;7(7):209.
Shukla T, Dosaya D, Nirban VS, Vavilala MP. Factors extraction of effective teaching-learning in online and conventional classrooms. International Journal of Information and Education Technology. 2020;10(6):422-427.
Sivan A, Chan DW. A qualitative study of secondary-school students’ perceptions of interpersonal teacher behaviour in Hong Kong. Learning Environments Research. 2022;1-20.
Hassan Z. Innovative Approaches To Teaching And Learning In Higher Education. eLearning Industry. [Accessed 8 Dec. 2023].
Sadam NYS. Polytechnic Students’ Perceived Satisfaction of Using Technology in the Learning Process. Doctoral dissertation, Department of Technical and Vocational Education (TVE), Islamic University of Technology (IUT). 2021.
Mukhtar U, Anwar S, Ahmed U, Baloch MA. Factors effecting the service quality of public and private sector universities comparatively: an empirical investigation. Researchers World. 2015;6(3):132.
Ferri F, Grifoni P, Guzzo T. Online learning and emergency remote teaching: Opportunities and challenges in emergency situations. Societies. 2020;10(4):86.
Qamar K, Kiran F, Khan MA, Raza SN, Iram M, Rauf A. Challenges of e-learning faced by medical teachers and students during COVID-19 pandemic. Pakistan Armed Forces Medical Journal. 2021;71(Suppl-1):S3-9.
Leal Filho W, Frankenberger F, Salvia AL, Azeiteiro U, Alves F, Castro P, Will M, Platje J, Lovren VO, Brandli L, Price E. A framework for the implementation of the Sustainable Development Goals in university programmes. Journal of Cleaner Production. 2021;299:126915.
Banegas DL. Language curriculum transformation and motivation through action research. The Curriculum Journal. 2019;30(4):422-440.
Stuart D. Libraries: Qualitative Research: Qualitative Research Methods. [Accessed at: https://ttuhsc.libguides.com]. 2018.
Bhat A. Types of Interviews in Research and Methods. QuestionPro. 2018.
Nowell LS, Norris JM, White DE, Moules NJ. Thematic analysis: Striving to Meet the Trustworthiness Criteria. International Journal of Qualitative Methods. 2017;16(1):1-13.
Fawad A, Khurram I, Muhammad I. COMPARATIVE ANALYSIS OF PUBLIC AND PRIVATE SCHOOL SECTORS: A CASE STUDY OF KARACHI-PAKISTAN. Pakistan Journal of Educational Research. 2021;4(2). doi:10.52337/pjer.v4i2.421.
Muhammad S, Farooq. MILLENNIUM DEVELOPMENT GOALS (MDGS) AND QUALITY EDUCATION SITUATION IN PAKISTAN AT PRIMARY LEVEL. International Online Journal of Primary. 2018;7(1).
Abbasi MN, Malik A, Chaudhry IS, Imdadullah M. A Study on Student Satisfaction in Pakistani Universities: The Case of Bahauddin Zakariya University, Pakistan. Asian Social Science. 2011;7(7). doi:10.5539/ass.v7n7p209.
Sadam NYS. Polytechnic Students’ Perceived Satisfaction of Using Technology in the Learning Process. Doctoral dissertation, Department of Technical and Vocational Education (TVE), Islamic University of Technology (IUT). 2021.
Anwar M, Khan A, Sultan K. THE BARRIERS AND CHALLENGES FACED BY STUDENTS IN ONLINE EDUCATION DURING COVID-19 PANDEMIC IN PAKISTAN. Gomal University Journal of Research. 2020;36(1):52-62.
Sain ZH, Rahma A. Challenges in Quality of Education in Higher Education Institutions (HEIs) of Pakistan. Proceedings of the International Conference on Education, Humanities, Social Science (ICEHoS 2022). 2023. pp.317-324. doi:10.2991/978-2-38476-088-6_35.
Muhammad S, Farooq-PhD Scholar F, Feroze-Masters N, Student, Tong Y. PUBLIC VS PRIVATE QUALITY EDUCATION AT PRIMARY LEVEL IN PAKISTAN. 2017;6(2).
Ikram M, Kenayathulla HB. Education quality and student satisfaction nexus using instructional material, support, classroom facilities, equipment and growth: Higher education perspective of Pakistan. Frontiers in Education. 2023;8. doi:10.3389/feduc.2023.1140971.