Assessment the Job Satisfaction and Intention to Quit the Job among Staff Nurses

Main Article Content

Noor-Ul-Mateen Amjad
Humaira Saddique
Rubina Jabeen


Background: The nursing profession is essential to the healthcare system, primarily focused on patient care and health restoration. Recent studies have highlighted a global shortage of nurses and the consequential impact on healthcare delivery. Job satisfaction and retention are crucial in addressing these shortages, yet little is known about the current state of these factors among nurses in teaching hospitals.

Objective: This study aimed to assess job satisfaction and the intention to quit among nurses in a teaching hospital to identify key factors that could help improve retention rates and job satisfaction.

Methods: A descriptive cross-sectional survey was conducted over a six-month period at a teaching hospital. The study involved 138 nurses, including registered nurses, diploma nurses, and graduate nurses. Data were collected using a validated questionnaire, focusing on demographic variables, job satisfaction, and turnover intentions. The sample size was calculated using Sullivan's formula, and the analysis was performed using SPSS version 25. Descriptive statistics were employed, and the normality of data distribution was verified.

Results: The study found varying degrees of job satisfaction among nurses. Only 30.4% of participants were satisfied with their compensation, and 52.1% doubted their career choice. About 50% were actively looking for better job opportunities. A significant 60.1% reported that working hours negatively impacted their social life, and 70.3% experienced a lack of support from management. Additionally, only 51.0% of nurses found communication from management to be clear.

Conclusion: The low level of job satisfaction and high intention to quit among nurses at the teaching hospital indicate urgent needs for improvement in compensation, management support, and work-life balance. Strategies to enhance communication and support from management could potentially increase job satisfaction and reduce turnover intentions.

Article Details

How to Cite
Amjad, N.-U.-M., Saddique, H., & Jabeen, R. (2024). Assessment the Job Satisfaction and Intention to Quit the Job among Staff Nurses. Journal of Health and Rehabilitation Research, 4(2), 154–158.
Author Biographies

Noor-Ul-Mateen Amjad, The Superior University Lahore Pakistan.

BSN (Generic) Student, Department of Nursing, The Superior University Lahore Pakistan.

Humaira Saddique, The Superior University Lahore Pakistan.

Course Coordinator, Department of Nursing, The Superior University Lahore Pakistan.

Rubina Jabeen, The Superior University Lahore Pakistan.

Principal, Department of Nursing, The Superior University Lahore Pakistan.


Artificion J, Guce D, Ilagan C, Adarlo LM. Shortage of Nurses: A Challenge to Health Care Setting. Asia Pac J Allied Health Sci. 2020;3(1).

Roth C, Wensing M, Breckner A, Mahler C, Krug K, Berger S. Keeping Nurses in Nursing: A Qualitative Study of German Nurses' Perceptions of Push and Pull Factors to Leave or Stay in the Profession. BMC Nurs. 2022;21(1):48.

Stemmer R, Bassi E, Ezra S, Harvey C, Jojo N, Meyer G, et al. A Systematic Review: Unfinished Nursing Care and the Impact on the Nurse Outcomes of Job Satisfaction, Burnout, Intention-to-Leave, and Turnover. J Adv Nurs. 2022;78(8):2290-2303.

Akella D, Seay E. 'Gender' in Workplace Bullying: A Phenomenological Study on Nurses. J Nurs Manag. 2022;30(6):1700-1712.

Poon YS, Lin YP, Griffiths P, Yong KK, Seah B, Liaw SY. A Global Overview of Healthcare Workers' Turnover Intention Amid COVID-19 Pandemic: A Systematic Review With Future Directions. Hum Resour Health. 2022;20(1):1-18.

Ariyani N, Sansuwito TB, Prasath R, Novera M, Sarli D, Poddar S. The Effect of Leadership Styles on Nurse Performances and Job Satisfaction Among Nurses in Dumai Public Hospital: Technological Innovation as Mediator. Malays J Med Health Sci. 2022;18.

Duche-Pérez AB, Galdos GLR. Job Satisfaction and Happiness in Peruvian Nurses. Enfermería Global. 2019;18(2):364-373.

Salahat MF, Al-Hamdan ZM. Quality of Nursing Work Life, Job Satisfaction, and Intent to Leave Among Jordanian Nurses: A Descriptive Study. Heliyon. 2022;8(7).

Ahmed I, Shaheen A. Nurses' Shortage and Challenges During Internship: An Emerging Issue. J Postgrad Med Inst. 2021;35(4):197-201.

Bano S, Pradhan NA, Rizvi N, Midhet F. Nurses Dissatisfaction and Associated Factors at Public Sector Tertiary Care Hospital in Pakistan: A Qualitative Study. J Nurs. 2019;9(2).

BATALOVA J, Fix M, Pierce S. Brain Waste Among US Immigrants With Health Degrees. 2020.

Chang HE, Cho SH. Turnover Intention and Retention of Newly Licensed Nurses in Their First Job: A Longitudinal Study. Int Nurs Rev. 2023;70(3):338-344.

Masum AKM, Azad MAK, Hoque KE, Beh L-S, Wanke P, Arslan Ö. Job Satisfaction and Intention to Quit: An Empirical Analysis of Nurses in Turkey. PeerJ. 2016;4:e1896.

Al-Hanawi MK, Khan SA, Al-Borie HM. Healthcare Human Resource Development in Saudi Arabia: Emerging Challenges and Opportunities—A Critical Review. Public Health Rev. 2019;40:1-16.

Alex M. The Effects of Job Satisfaction on Employee Performance. The Open University of Tanzania. 2022.

Kim MK, Arsenault C, Atuyambe LM, Kruk ME. Predictors of Job Satisfaction and Intention to Stay in the Job Among Health-Care Providers in Uganda and Zambia. Int J Qual Health Care. 2021;33(3):mzab128.

Najib M, Abdullah S, Narresh S, Juni MH. A Brain-Drain Phenomenon Among Healthcare Workers. Int J Public Health Clin Sci. 2019;6(3):90-103.

Pina D, Llor-Zaragoza P, López-López R, Ruiz-Hernández JA, Puente-López E, Galián-Munoz I, Martínez-Jarreta B. Assessment of Non-Physical User Violence and Burnout in Primary Health Care Professionals: The Modulating Role of Job Satisfaction. Front Public Health. 2022;10:109.

Sambath V, Narayan S, Kumar P, Kumar P, Pradyumna A. Knowledge, Attitudes, and Practices Related to Climate Change and Its Health Aspects Among the Healthcare Workforce in India—A Cross-Sectional Study. J Clim Change Health. 2022;6:100147.

Vlaev I, Schmidtke KA, Balen J, Dormon F. Healthworkers' Motivation in Low and Middle-Income Countries: A Systematic Review of the Literature. Med Res Arch. 2017;5(8).